How to Release an Email from Quarantine

Owned by David Pazuchowski (Deactivated), created
Feb 19, 2021
1 min read

This article will explain how to release or block an email from quarantine.

Instructions

  1. First and foremost, emails that are sent to quarantine go automatically to your email and notify you for approval. The email will be sent from quarantine@messaging.microsoft.com
    Note: If you have lost the email or deleted it by mistake you can follow this link to find them again Quarantine - Security & Compliance (office.com)

  2. When you receive the email, it will look like the picture below. As you can see you have three options. Either block the sender, release the message to your inbox, or click on review to view more options with the email.

    1. Block Sender: This allows you to mark this message as spam. You want to be very confident that it is if you do this method. If you select this and it is not, you will have to go into your inbox settings to remove them from this list so you receive messages from them again.

    2. Release: This message will be released to your inbox for viewing.

    3. Review: This will take you to the security & compliance page where you can view the message in a safe manner. This will allow you to view the message without potentially getting malware.