Create mail forwarding to another inbox or folder

Owned by Adrian Ramos (Deactivated)
Last updated: May 23, 2018
1 min read

This is for the users who has been getting a lot of notifications from a vendor or a customer and wants to have all the mail sent from them to a specific folder.

Step-by-step guide


  1. Create a new folder in your inbox (Right click your inbox folder then click New Folder)
  2. Name that folder whatever you like.
  3. Go to sender's email and right click the sender's email then click Rules. (Should be near the middle)
  4. Click "Always move messages from:..." 
  5. Select the new folder that you created earlier
  6. Click ok
  7. Once you clicked OK, all of the messages from the sender will be sent to that folder. 
    1. Also, be aware that once the rule has been created, all the emails you previous had with the sender will be also be moved to the selected folder
    2. Also, click on the link for more info.
  8. Any questions or concerns, please send a ticket.

To Undo the changes

  1. On the Home tab, click Rules
  2. Click Manage Rules & Alerts
  3. Click on one of the rules created and click delete.
  4. Keep in mind that once you undo the changes, the messages will still be in that folder.
  5. To move the messages, go to the folder where the messages are, right click message you want to keep, click move, and choose a destination.