Open and Send a Secure Email

For security reasons, all sensitive information should be sent in a secure way. By using secure on the subject of the email, the email will be encrypted and require the recipient to do a two-step authentification in order to view the email. 

Step-by-step guide

Sending a Secure Email

  1. Please make sure to send all sensitive information (such as SSN, banking information, etc.) in a secure way.

  2. Type secure on the subject of the email before sending it. 

 


Opening a Secure Email

  1. When you receive the email, it will look as follow:
  2. Double click on the attachment and select open. 
  3. Use the One-Time Passcode. 
  4. An email with a one-time passcode will be sent to your email. 
  5. Type the one-time passcode in the box and click continue. 
  6. then you will be able to see the encrypted email. 

Note: if you respond to an encrypted email, then your email will also be encrypted.