Change Username in JIRA

Owned by Andrea Aznar Porreca (Deactivated)
Last updated: Sept 05, 2019 by Alyssa Zotos (Deactivated)
1 min read

When an user is created in JIRA, sometimes it will save the email address as the username. This instructions show you how to change that. This needs to be done from the user's computer (each user changes its own name). 

Step-by-step guide

  1. Go to the Employee Portal.
  2. Click on the person icon on the top right corner. 
  3. Click on profile. The user account from that computer will open up.
  4. Click on Edit Account Details.
  5. Edit the Name from the email address to First name and Last Name
  6. Click save.