Jira Service Management

{"xsrfToken":"c93b55543fe33b2edab1dad585d90e88a2e58a79_lout","branding":{"id":"8","key":"esp","name":"Employee Request","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/11","theme":{"headerBGColor":"#9d1b32","headerLinkColor":"#ffffff","headerLinkHoverColor":"#c22b46","headerLinkHoverBGColor":"#c22b46","headerBadgeColor":"#c22b46"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1f80e2b3-f121-4ecd-944f-2558f475ae2e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZTJkZGQ3MC1iYjM3LTRlMGItYWI1YS0xY2Y1YWQzZmE3MWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFmODBlMmIzLWYxMjEtNGVjZC05NDRmLTI1NThmNDc1YWUyZSI6WyJyZWFkIl19LCJleHAiOjE3MDE3Nzg4NzIsIm5iZiI6MTcwMTc3ODI3Mn0.0YLGkm2vqwGKwSCS1Kzd8kpX27wZb1PQ6S9YcXKjN6c&client=4e2ddd70-bb37-4e0b-ab5a-1cf5ad3fa71e&mode=fit","logoId":"1f80e2b3-f121-4ecd-944f-2558f475ae2e","isLogoAvailable":true,"helpCenterTitle":"Welcome to Epitec’s knowledge base, where you can search for answers to your questions.","sharedPortalName":"Epitec Knowledge base","userInitialAnnouncementMessageWiki":"<a href=\"https://epitec.atlassian.net/servicedesk/customer/portals\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Search knowledge base </a>","translations":{"en-US":{"helpCenterTitle":"Welcome to Epitec’s knowledge base, where you can search for answers to your questions.","sharedPortalName":"Epitec Knowledge base","announcementMessage":"[Search knowledge base | https://epitec.atlassian.net/servicedesk/customer/portals]","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ab0535","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ba826f72-158a-40e5-b51e-7868e1e0f27c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZTJkZGQ3MC1iYjM3LTRlMGItYWI1YS0xY2Y1YWQzZmE3MWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJhODI2ZjcyLTE1OGEtNDBlNS1iNTFlLTc4NjhlMWUwZjI3YyI6WyJyZWFkIl19LCJleHAiOjE3MDE3Nzg4NzIsIm5iZiI6MTcwMTc3ODI3Mn0.SjNTA4UzZk_KwZoX7QhhQaFlEKVylPhicoE3vxlVnvM&client=4e2ddd70-bb37-4e0b-ab5a-1cf5ad3fa71e&height=300&mode=fit","bannerMediaApiFileId":"ba826f72-158a-40e5-b51e-7868e1e0f27c","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"8","key":"esp","projectId":11300,"serviceDeskId":8,"name":"Employee Request","description":"Your search results did not answer your question? Submit a request by clicking the Ask Epitec link and a member of the Human Resources Team will respond to you quickly.","portalBaseUrl":"/servicedesk/customer/portal/8","onlyPortal":true,"reqTypes":[{"id":"32","name":"Ask Epitec!","descriptionHtml":"","callToAction":"Ask Epitec!","introHtml":"Click here to submit a request.","icon":13272,"iconUrl":"https://epitec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13272","groups":[8],"key":""},{"id":"41","name":"Corporate Employee Request Template","descriptionHtml":"Please follow the prompts below in the description field of the request:\nEmployee name or employee group: Customer or client: Has any action been taken prior to this request being submitted? If no, is there any action that should be taken that might be helpful to the support team? Is there a cost or financial impact? If yes, please attach approval or confirmation from a senior manager. Is there a compliance impact (Federal, Customer, or Epitec) to be considered? If yes, please explain. What action and/or outcome is expected? When does this need to be completed?","callToAction":"Corporate Employee Request Template","introHtml":"Template for corporate requests regarding a client.","icon":13311,"iconUrl":"https://epitec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13311","groups":[],"key":""},{"id":"34","name":"Emailed Request","descriptionHtml":"","callToAction":"Emailed Request","introHtml":"","icon":13226,"iconUrl":"https://epitec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13226","groups":[],"key":""}],"reqGroups":[{"id":8,"name":"General"}],"orderMapping":{"8":[32]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9211b6e1-eeb4-3167-85d2-694dbb40cac0","appLinkName":"System Confluence","appLinkUrl":"https://epitec.atlassian.net/wiki","spaceKey":"KB","spaceName":"Knowledge Base","spaceUrl":"https://epitec.atlassian.net/wiki/spaces/KB","isServer":false},"labels":[],"projectKey":"ESP","serviceDeskId":8,"kbLinkDomainURLs":["https://epitec.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ESP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (UK)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZTJkZGQ3MC1iYjM3LTRlMGItYWI1YS0xY2Y1YWQzZmE3MWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMzAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDE3Nzk0NzIsIm5iZiI6MTcwMTc3ODI3Mn0.VV82PzVj2tm-WosYq7C5i0XPHnVxyOIqx6s8AYYDaoQ","targetCollection":"upload-project-11300","endpointUrl":"https://api.media.atlassian.com","clientId":"4e2ddd70-bb37-4e0b-ab5a-1cf5ad3fa71e","tokenDurationInMins":20}},"sharedPortal":{"name":"Epitec Knowledge base","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://epitec.atlassian.net/wiki","kbLinkDomainURLs":["https://epitec.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=epitec","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c93b55543fe33b2edab1dad585d90e88a2e58a79_lout","baseUrl":"https://epitec.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://epitec.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4e2ddd70-bb37-4e0b-ab5a-1cf5ad3fa71e","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}