Outlook Runs but Window won't Open
Step-by-step guide
Remove a profile (Applies to: Outlook 2016, Outlook 2013, Outlook 2010, and Outlook 2007)
A profile consists of accounts, data files, and settings that specify where your email messages are saved.
- Exit Outlook.
- Open Control Panel by doing one of the following:
- Click the Start button and type Control Panel.
- Open Mail
- Click on User Accounts > Mail.
- Choose Show Profiles.
- Select a profile.
- Click Remove and apply.
- Re-add the users by click on the add tap.
If that doesn’t work repair outlook
- Go to Program and Features.
- Select Microsoft 365 office.
- Right-click on it and select change.
- Check quick fix.
- Click on repair.
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