Calendar Showing Busy Instead of Details

Owned by Andrea Aznar Porreca (Deactivated)
Last updated: Jun 16, 2017
2 min read

If your calendar is showing "Busy" instead of the details of the appointment, follow the steps below. 

Step-by-step guide

  1. From the user’s outlook, click on file at right top corner. Then click on options.
  2. In the dialog box, click on calendar.



  3. Under "Calendar Options", click on Change permissions for viewing Free/Busy Options.



  4. Under Read, check full details.



  5. A pop-up message will appear. Click yes.



  6. Close out of outlook.
  7. Click on the windows button and type in "outlook.exe/cleanfreebusy".
  8. Relaunch the users outlook application and outlook will do a quick update.
  9. Go back to admin station to verify the users calendar showing details.