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Problem

If the user used to have a signature, but it disappeared, then an invite to Xink needs to be resend. 

Solution

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Systems:

Outlook is the system that we use as internal and external communication for emails. It is part of Office 365 suite.

Xink is an application that triggers your signature. If a computer does not have Xink installed, then a signature will not show up. Xink is sync with AD. 

Update Xink

  1. Click on the up arrow on the lower right corner of your screen.
  2. Right-click on the Xink icon (white box with grey lines)
  3. Then click "Update Now"
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    1. You might have to close your Outlook and re-open it in order for the signature to be updated

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