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  1. When you get prompted to input your authenticator select the ‘I’ve lost my Microsoft authenticator’ option

  2. You’ll be asked to re-enter your password

  3. You’ll receive an email with a link to disable your authenticator

  4. Re-log into LastPass

  5. When asked for your authenticator select ‘I’ve lost my google authenticator’

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    Input your password

  7. Follow the link in your email

  8. Re-log into LastPass

  9. A screen should show up asking you to setup multifactor

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  10. Scroll to the bottom of the page and select ‘Enable now’ under Microsoft Authenticator

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  11. You’ll be asked to input your password then a screen will show with a QR code

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