If your Outlook displays an error on the lower right corner saying that it is offline (see below) or if you are not able to send/receive emails, you might be offline. It will also display a red x symbol on the Outlook icon on the bottom of the screen.
Step-by-step guide
Offline message on the lower :
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- Go to Outlook.
- Click on Send/Receive tab on the top.
- Click on “Work Offline” on the top bar menu.
- Wait a couple of seconds for the system to update.
- Make sure that you are connected.
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- If the problem still persists, please send a ticket to IT.
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