Follow the following steps in order to add a shared-email account (such as immigration@epitec.com, deliverysupport@epitec.com, etc..) to an iPhone.
Add the steps involved:
IMAP ACCOUNT INFORMATION
Name: Shared email name e.g. Immigration
Email: immigration@epitec.com
Description: Immigration
Incoming Mail server
HostName: Outlook.Office365.com
Username: rbell@epitec.com/immigration
Password: ********
Outgoing Mail server
SMTP: smtp.office365.com
5. Select done or save.
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