When trying download an excel spreadsheet in Salesforce, the computer opens Excel, but not the file. It just shows up as a blank page.
Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".
Please follow these steps 1. Open the Excel document. Option 2, if option 1 does not work.
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